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物业管理保安工作培训提高要从哪些方面?

发布时间:2018-09-19来源:http://www.lnzhongtebao.com
1,思想心态上
1, mindset.
要认为保安工作很光荣,是业主生命财产的保护神。不要事事向钱看,做好一份职业也是一件有意义的事情,自尊自信,首先要自己看得起自己,做好工作,得到业主的认可。
It should be considered that the security work is glorious and the protection of the owner's life and property. Don't look to money for everything, do a good job is also a meaningful thing, self-esteem and self-confidence, first of all to look up to themselves, do a good job, get the owner's approval.
在国外,很多人对职业很尊重,即使一个六十岁的人做侍者,他也不会觉得丢人。只要做好本职工作,得到上司同事和业主的认可,就是很光荣的一件事。作为一名物业保安,我们应该静下心来,做内功,而不是处处抱怨,看事的眼光很短。做保安首先要自尊自信,只有先自已看得起自已,精神抖擞,认真做好工作,才能得到业主的共鸣。
In foreign countries, many people respect their profession, even if a 60-year-old waiter, he will not feel ashamed. As long as you do your job well, you can be recognized by your boss and your colleagues. As a property security guard, we should calm down and do internal work, instead of complaining everywhere. We have a short-sighted view. To be a security guard, one must first have self-esteem and self-confidence. Only by looking up to oneself, being energetic and doing a good job conscientiously can one get the resonance of the owner.
2,行为仪表上
2, behavior meters
着装整洁规范,行为富阳刚之气,警觉有礼,不贪小便宜。
Dress neatness and standardization, behavior Fuyang just gas, vigilance and courtesy, not greedy small cheap.
着装整洁规范保安应类同于军队,应一年四季戴帽,穿制服。正谓人要衣装,佛要金装,一身得体威武的保安服极易让业主产生安全感,让不法分子产生威慑感。行为富阳刚之气,做保安,要有阳刚之气,站如松,坐如钟,不能让业主看到我们打不起精神,慵懒的样子。在保安室,要时刻保持警惕,不能打瞌睡,玩手机,看小说等,对业主要象春天般温暖,对不法分子要像冬天般无情。
沈阳保安公司
Dress neatness, standardization, security should be similar to the army, should wear cap and uniform throughout the year. It is said that people should wear clothes, Buddha should wear gold clothes, a decent and powerful security clothes are very easy to let the owners have a sense of security, let the outlaws have a sense of deterrence. Behavior of masculinity, security, to be masculine, stand loose, sit like a bell, can not let the owners see that we are not up, lazy look. In the security room, we should always be vigilant, not dozing, playing with mobile phones, reading novels and so on, to the owners as warm as spring, to the lawless elements as merciless as winter.
3,工作方法上
3, the working method.
熟悉自己的管辖区域,认识所管辖区域的业主,了解本小区以往常发生的案件,做几件得人心的事,长期坚持,做业主的朋友。
Familiar with their own jurisdiction, know the owner of the jurisdiction area, understand the community often happened in the past cases, do a few popular things, long-term adherence, do the owner's friend.
熟悉自己的管辖区域对于自己管辖的区域,应多巡视,有哪些危险隐患点,有哪些可能被不法分子利用的地方,在哪些部位有发生过事故,都应调查清楚,并且重点留意。
Familiar with their own jurisdiction for the area under their jurisdiction, should be more patrol, what dangerous hidden danger points, what may be used by illegal elements, where accidents have occurred, should be investigated clearly, and pay attention to.
认识所管辖区域的业主,一切工作围绕如何服务好业主开展。作为自己管辖区域内的业主,应尽可能想办法记住他们住的楼层,他们的姓名,基本情况,孩子情况,拥有的私家车情况,及业主主要的朋友亲戚情况,甚或业主是否常出差。只有做好业主档案,才能针对业主的服务有的放矢,令各业主满意。当有情况发生时,才能更快更好地处理问题。
Know the owners of the area under control, all the work around how to serve good owners. As owners of their own jurisdiction, they should try to remember the floors they live on, their names, basic information, children, private cars, their main friends and relatives, or even whether the owners often travel. Only by doing a good job of owners' files can we have targeted services for the owners and satisfy the owners. When something happens, we can deal with the problem faster and better.
了解本小区以往常发生的突发事件。本小区以往发生过哪些突发事件,是如何发生的,有哪些经验教训可以总结,附近小区有哪些事故发生,是哪些人所为,有哪些经验教训可以总结,以及国内外做得好的物业管理公司是如何做的。
Understand the unexpected events in this district. What unexpected incidents have happened in the past, how they happened, what lessons can be summed up, what accidents have happened in the neighborhood, what people have done, what lessons can be summed up, as well as how the property management companies at home and abroad do a good job.
可见,我们应不断学习别人好的作法,来改进我们的工作,争取在管理上不断上台阶。
It is obvious that we should constantly learn from other people's good practices to improve our work and strive for continuous improvement in management.
4,意识形态上
4, ideology.
做好工作,还要让业主知道。俗话说,酒香不怕巷子深,我们做了很多工作,如果业主不知道,不清楚,当有问题发生时,他们可能会责怪我们平时无作为,如果让他们知道我们平时做了很多工作,那么当发生问题时,他们就会认为是偶然性的事情,是难以避免的事情,对我们的责怪就会少很多。所以,平时的很多工作,尽量想办法予以公布,通报,让业主尽可能多地了解我们,比如我们可以在各主要出口设一个公告栏,常更换我们的工作报告,将一年的工作计划,每季,每月的工作计划张贴,及执行情况作对比。或者,定期召集业主,向他们作工作报告。
Do a good job and let the owner know. As the saying goes, wine is not afraid of deep alley, we do a lot of work, if the owners do not know, not clear, when problems occur, they may blame us for inaction, if they know that we usually do a lot of work, then when problems occur, they will think it is accidental thing, is difficult. There will be much less blame for what we avoid. Therefore, we should try our best to publish and announce a lot of work in peacetime, so that the owners can know us as much as possible. For example, we can set up a bulletin board at each major export, change our work report frequently, and compare the annual work plan, quarterly and monthly work plan, and implementation. Alternatively, convene the owners regularly and make a work report to them.
有了上面的小总结,希望对广大客户有所帮助,如果有什么不理解的或者寻求帮助的请点击我们的官方网站:辽宁保安公司加盟http://www.lnzhongtebao.com或者来电咨询,我们会尽全力为您解决
With the above summary, I hope it will be helpful to our customers. If you don't understand or ask for help, please click our official website: Liaoning Security Company joins http://www.lnzhongtebao.com or calls for consultation. We will try our best to solve it for you.

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